Trenitalia

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Trenitalia
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	Faq
>	search for informations using our Faq section

	Purchase guide
>	see the online purchase guide

	89 20 21
>	contact our call center (toll number)

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Complete your profile now with the missing data!

Get 200 CartaFRECCIA extra points now and use all the services:

Request awards

Recovery Points

Points Transfer

To complete your data Click here

To consult the window of the CartaFRECCIA Collection awards catalog Click here

1. New search
2. Choice of travel
2. Choice of subscription
2. Choice of Omnia Card
2. Choice of Carta 5 Terre
2. Choice of Daily Pass
2. Choice of Promo
2. Choice of Gift Card
2. Choice of Prepaid Card
2. Choice of carnet
2. Scelta pass
2. Choice of Other Services
2. Data and payment
2. Data and payment
3. Choice of seat
2. Data and payment
2. Expo Ticket
2. Expo Ticket
3. Summary
3. Data and payment
4. Summary
4. Data and payment
5. Summary

Help

1. Reserved area
2. Request awards
3. Choice of travel
4. Choice Award
5. Confirm
6. Summary

1. Reserved area
2. Request awards
3. Upgrade
4. Summary

1. Reserved area
2. Request awards
3. Choice of carnet
4. Summary

1. Reserved area
2. Customer Area
2. My travel
2. Operation History
2. Carnet
2. My invoices
2. Other travels
2. My credits / Gift Card
2. My services
2. My travel Irregularities
2. Points Balance
2. Points Balance
3. Statement
2. New card request
2. Card Shipping
3. Request result
2. Request Smart Card
3. Change data
2. Retrieve Userid/Password
2. Assistance to Members
2. My Smartcards
2. Subscribe to TAP&TAP profile - Billing
2. Subscribe TAP&TAP Profile Card Association
2. Invoice Profile
2. Invoice Profile
3. Create or Modify Profile
2. Record Fine
3. Data and payment
2. My Raccolte Esclusive
2. My Raccolte Esclusive
3. Entry
3. Entry
4. Regulation
3. Rewards catalog
4. Confirm
5. Summary
4. Statement
2. My invitations
2. My invitations
2. Points Transfer
3. Summary
2. Points Recover
3. Details
4. Summary
2. Request awards
1. Customer area
2. My Profile
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2. Change data
2. Promotions
2. Promotions

Help

1. Reserved area
2. My travel
3. Compensation
3. Change passenger data
3. Refund
4. Summary
2. My travel
3. Choice of travel
4. Summary
4. Choice of seat
4. Data and payment
5. Summary
5. Data and payment
6. Summary

1. My travel
2. Compensation
2. Change passenger data
2. Refund
3. Summary
2. Choice of travel
3. Summary
3. Choice of seat
3. Data and payment
4. Summary
4. Data and payment
5. Summary

1. Home page BO
2. Management Delays
2. Management Blacklist
2. Management Profile Billing
2. Add new agency
2. Update Agency
2. Management TAP&TAP Card and Trips
2. My trips
2. Management Customers
2. Search Agency
2. Gestione Contratti elettronici
2. Resend e-mail
2. Points recovery other Entitlement
2. Canceling Electronics Credit
2. Creation Electronics Credit
3. Cancellation
3. Compensation
3. Summary for Points recovery other Entitlement

1. Home
2. Customer Area
3. My trips

1. Home page Amministratore

1. Request invoice
2. My travel
3. Travel detail
4. Invoice summary

1. Accounting / Payment
2. My travel
3. Travel detail

1. Reserved area
2. Accounting / Payment
3. My travel
4. Travel detail

1. Reserved area
2. Points Recover
3. Search for TAP&TAP entitlements
4. My travel
5. Details
6. Summary

1. Request invoice
2. Travel detail
3. Invoice summary

1. Check Compensation

1. Home page Amministratore
2. Company Registry

1. Home page Amministratore
2. Contract Renewal

1. Home page Amministratore
2. Change personal data

Check if you have the right to compensation

Ticket / subscription / carnet code:

Issue Date:

For info on how to calculate the compensation click here.

Compensation

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For info on how to calculate the compensation click here.

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Program CartaFRECCIA

Please note! For your security, you can block the payment functionalities of your CartaFRECCIA by calling the CartaSi freephone number 800-151616. Currently a duplicate cannot be obtained, but only the printing of a provisional CartaFRECCIA by clicking here.

Program CartaFRECCIA

The new CartaFRECCIA Gold can also be used as a prepaid payment card.

You will keep your personal CartaFRECCIA code and all your accumulated points.
Upon receipt of the Card, if you wish, you can activate the payment functions for your daily purchases, in Italy and abroad, in authorised sales points. In this way, you will have a chance to earn CartaFRECCIA points even faster.

To edit your details and proceed with the request for the CartaFRECCIA Gold click here.

Program CartaFRECCIA

The new CartaFRECCIA Platinum can also be used as a prepaid payment card.

You will keep your personal CartaFRECCIA code and all your accumulated points.
Upon receipt of the Card, if you wish, you can activate the payment functions for your daily purchases, in Italy and abroad, in authorised sales points. In this way, you will have a chance to earn CartaFRECCIA points even faster.

To edit your details and proceed with the request for the CartaFRECCIA Platinum click here.

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